Ummah Appeals – Fundraising & Donation Policy

One Islam Media Network (OIMN)

1. About Ummah Appeals

Ummah Appeals is a community fundraising platform operated by One Islam Media Network (OIMN) to provide individuals and organisations with an opportunity to seek financial assistance for legitimate needs, projects, emergencies, community initiatives, charitable activities and other approved purposes.

The platform is intended to help address genuine needs within our communities, particularly where individuals and organisations may have limited access to conventional fundraising opportunities.

Ummah Appeals is a facilitation platform. OIMN reviews appeals before publication, but the publication of an appeal does not constitute a guarantee, certification, endorsement, or financial guarantee by OIMN regarding the person, organisation, circumstances, claims, or intended outcome described in the appeal.


2. Who Can Submit an Appeal?

Ummah Appeals may be used by any legitimate individual, group, community initiative, organisation, institution or other entity whose appeal meets the requirements of this policy.

Applicants must provide truthful and accurate information and must have the authority to submit the appeal.

OIMN may request additional information or documentation at any stage before or after an appeal is published.


3. What Can Appeals Be For?

The scope of Ummah Appeals is broad and may include, among other legitimate purposes:

OIMN reserves the right to determine whether a proposed appeal is appropriate for publication.


4. Application and Verification

Submitting an appeal does not guarantee that it will be published.

Before publishing an appeal, OIMN may conduct reasonable due diligence to establish the identity of the organiser, the legitimacy of the request and, where appropriate, the intended use of funds.

Depending on the nature and size of the appeal, OIMN may request:

OIMN may conduct additional verification after an appeal has been published, particularly where significant donations are received or concerns are raised.


5. OIMN’s Right to Review and Reject Appeals

OIMN reserves the right to:

OIMN is not required to provide a detailed explanation for every rejection or removal.


6. Donor Choice and Responsibility

Visitors to Ummah Appeals are free to decide whether or not to contribute to an appeal.

The publication of an appeal does not require anyone to donate.

Donors are encouraged to carefully review the information provided and, where appropriate, ask questions or conduct their own assessment before making a contribution.

OIMN does not pressure, compel or guarantee that anyone will donate to an appeal.


7. Offline Donation Process

At present, Ummah Appeals does not provide direct online payment through the website.

A donor wishing to support an appeal may submit an offline donation request through the website.

After receiving the request, OIMN may contact the donor to discuss the preferred method of making the donation.

Where the donor chooses to work through OIMN, OIMN will facilitate the donation and, subject to any necessary verification, 100% of the donation received for the appeal will be transferred to the relevant appeal organiser/beneficiary.

OIMN currently does not charge a platform fee on donations.

OIMN may temporarily hold donations where additional verification is required before funds can safely be released.


8. Direct Donations

A donor may alternatively choose to donate directly to the appeal organiser or beneficiary.

Where a donor chooses this option, OIMN may provide the donor with the relevant contact information of the appeal organiser, where appropriate.

In such circumstances:

OIMN is not a party to the transaction and is not responsible for money transferred directly between the donor and the appeal organiser.

The donor and appeal organiser are responsible for resolving any disagreement, dispute, loss or issue arising from a direct transaction.

OIMN strongly encourages donors to exercise appropriate caution when making direct donations.


9. Responsibility of Appeal Organisers

Every appeal organiser has a serious responsibility to use donated funds honestly, responsibly and for the purpose represented in the appeal.

Appeal organisers must:

OIMN may request receipts, photographs, reports, invoices, statements or other evidence demonstrating how funds have been used.


10. Use of Funds

Funds must be used substantially for the purpose stated in the approved appeal.

Where the original fundraising target is not reached, the appeal organiser may still use the funds if meaningful assistance, progress or part of the stated objective can reasonably be achieved.

Where the original purpose can no longer reasonably be achieved, the organiser must inform OIMN and seek appropriate guidance before materially changing the use of the funds.

OIMN may require additional information or determine an appropriate course of action where there is uncertainty regarding the use of funds.


11. Updates and Transparency

Appeal organisers are expected to provide reasonable updates regarding:

OIMN may publish or request progress updates to help maintain transparency with the community.

Failure to provide reasonable updates may result in an appeal being suspended or removed and may affect the organiser’s ability to submit future appeals.


12. Prohibited Appeals

Ummah Appeals must not be used to raise funds for:

OIMN will not knowingly facilitate or encourage the financing of terrorism, violent extremism or other unlawful activities.


13. Fraud and Misrepresentation

Providing false information, submitting fraudulent documents, impersonating another person, exaggerating circumstances, concealing relevant information or misusing donated funds is strictly prohibited.

Where OIMN reasonably suspects fraud, abuse, financial misconduct or other unlawful activity, it may immediately suspend the appeal, hold funds, remove the appeal and take any other appropriate action.

Where required or appropriate, OIMN may cooperate with relevant authorities.


14. Holding or Withholding Funds

OIMN reserves the right to temporarily hold donations where:

OIMN will seek to resolve legitimate verification matters as reasonably and promptly as possible.


15. Donations Are Not Guaranteed to Produce a Particular Outcome

Donors understand that a donation is made voluntarily and that fundraising does not guarantee that the appeal will achieve its stated target or produce a particular outcome.

Circumstances may change after an appeal is published.

OIMN will make reasonable efforts to maintain the integrity of the platform but cannot guarantee the success of any appeal or the actions of an independent appeal organiser.


16. No Platform Fee

For the time being, OIMN does not charge a platform fee on donations made through Ummah Appeals.

Where a donation is received and processed by OIMN, the intention is to transfer 100% of the donation to the relevant appeal organiser/beneficiary, subject to necessary verification and any unavoidable third-party transaction costs that may arise.

OIMN will not intentionally deduct a fundraising commission from donations.


17. Privacy and Information

Information submitted by appeal organisers may be reviewed and stored by OIMN for verification, administration, safeguarding and accountability purposes.

By submitting an appeal, the organiser acknowledges that information relevant to the appeal may be published on OIMN platforms where necessary to help explain and promote the fundraising request.

OIMN will seek to avoid publishing unnecessarily sensitive personal information.


18. Changes to an Appeal

OIMN may edit the presentation, formatting or wording of an appeal for clarity, consistency, safeguarding, or platform requirements.

Material changes to the facts, purpose or intended use of funds should be disclosed to OIMN.

OIMN may require an appeal organiser to update an appeal when circumstances change.


19. Removal and Termination

OIMN may remove or suspend an appeal at any time where:


20. Islamic and Ethical Principles

Ummah Appeals is established with the intention of facilitating charity, mutual assistance, compassion and community development.

Appeal organisers and donors are expected to conduct themselves with honesty, trustworthiness, transparency, fairness and accountability.

Funds entrusted to an organiser constitute a responsibility (amanah) and must not be intentionally misused, concealed or diverted for an unauthorised purpose.

OIMN encourages all parties to observe the Islamic principles of amanah, sidq (truthfulness), adl (justice) and ihsan (excellence and good conduct) when participating in Ummah Appeals.


21. Disclaimer

OIMN carefully reviews appeals before publication and may conduct additional verification. However, OIMN cannot guarantee the accuracy, completeness or truthfulness of every statement made by an appeal organiser, nor can it guarantee the actions or conduct of an independent organiser.

Publication of an appeal should therefore not be interpreted as an absolute guarantee or certification by OIMN.

Donors should exercise reasonable judgement before donating, particularly when choosing to donate directly to an appeal organiser.


Our Commitment

Ummah Appeals exists to make it easier for people to help one another.

Our goal is to provide a trusted platform where genuine needs can be brought before the wider community, while maintaining appropriate safeguards for donors, beneficiaries, appeal organisers and OIMN.

We encourage everyone participating in Ummah Appeals to act with sincerity, honesty and responsibility.

One Islam Media Network (OIMN)
Inform • Educate • Connect • Inspire

Last Updated: 23 August 2026