ONE ISLAM MEDIA NETWORK

PRIVACY, DATA PROTECTION, COOKIES, CYBERSECURITY AND TERMS OF USE

Effective Date: 20 August 2026
Last Updated: 20 August 2026

Website: www.oneislammedia.net
Mobile Application: One Islam Media
AI Platform: Luqman AI Chatbot
Contact Email: info@oneislammedia.net

PART A: PLAIN-LANGUAGE PRIVACY SUMMARY

At One Islam Media Network (“OIMN“, “we“, “us” or “our“), we respect your privacy.

In simple terms:

• • You can access much of our Website and App without creating an account.

• • We may collect information such as your name, email address, telephone number, device information, IP address, location information, usage information and information you voluntarily submit.

• • Some future services may require an account, including certain social or interactive features.

• • We use information to operate and improve our services, respond to users, process submissions, provide requested services, protect our platforms and communicate with users.

• • We may use cookies, analytics, advertising and similar technologies.

• • Payments are handled by third-party payment providers. OIMN does not intend to directly store your complete payment card or mobile money details.

• • Content submitted through social, chat, appeal, event, marketplace or other interactive features may be reviewed, moderated, removed or investigated.

• • Conversations with Luqman AI Chatbot may be stored, processed through technology and service providers used to operate the AI service.

• • We do not guarantee that our Website, App, AI services or any online system will be completely free from security risks.

• • We take reasonable technical and organisational measures to protect information.

• • You may contact us to request access to, correction of or deletion of your personal information, subject to applicable law and legitimate operational or legal requirements.

• • Because OIMN uses international technology providers, your information may be processed outside Sierra Leone.

• • We may update this Policy as our services and applicable laws develop.

For the complete rules, please read the full policy below.

PART B: PRIVACY AND DATA PROTECTION POLICY

1. Introduction

One Islam Media Network (“OIMN”) operates Islamic media, digital information, educational, community and technology services, including our Website, mobile applications, digital platforms, social features, events services, directories, appeals, AI services and other current or future services.

This Privacy and Data Protection Policy explains:

1. 1. What information we collect;

1. 1. How we collect it;

1. 1. Why we use it;

1. 1. When we share it;

1. 1. How long we keep it;

1. 1. How we seek to protect it;

1. 1. Your rights and choices; and

1. 1. How to contact us regarding privacy and data protection.

This Policy applies to the One Islam Media Network Website, One Islam Media App, Luqman AI Chatbot and other OIMN-operated digital services and platforms unless a separate policy specifically applies.

2. Our Commitment to Privacy

OIMN is committed to handling personal information responsibly and in accordance with applicable laws and recognised data protection principles.

We aim to follow principles including:

• • Lawfulness and fairness

• • Transparency

• • Purpose limitation

• • Data minimisation

• • Accuracy

• • Security and confidentiality

• • Appropriate retention

• • Accountability

• • Respect for individual privacy rights

Where Sierra Leone law, regulations, policies or regulatory requirements impose additional obligations, OIMN will seek to comply with those requirements.

Sierra Leone’s current legal environment includes cybercrime and cybersecurity legislation, while its broader national data protection framework continues to develop. OIMN may update this Policy to reflect new laws, regulations or guidance as they come into force.

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3. Information We May Collect

Depending on how you use OIMN, we may collect the following categories of information.

A. Information You Provide Directly

This may include:

• • Full name;

• • Username;

• • Email address;

• • Telephone number;

• • Profile photograph;

• • Date of birth or age;

• • Address or location;

• • Gender or other profile information where relevant to a particular service;

• • Messages and communications sent to us;

• • Information submitted through forms;

• • Event registrations;

• • Applications;

• • Complaints;

• • Scholarship or job-related information;

• • Information submitted through directories;

• • Information submitted through Ummah Appeals;

• • Information submitted through Islamic classes or other programmes;

• • Content submitted to OIMN Social;
  • Comments, posts, messages and group-chat content;

• • Files, photographs, videos or documents;

• • Information provided to Luqman AI Chatbot; and

• • Any other information you voluntarily provide.

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B. Information Collected Automatically

When you access our Website, App or digital services, we may automatically collect:

• • IP address;

• • Device type;

• • Device identifiers;

• • Operating system;

• • Browser type;

• • App version;

• • Internet service or network information;

• • Pages or screens viewed;

• • Features used;

• • Date and time of access;

• • Referring links;

• • Approximate location derived from technical information;

• • Crash reports and diagnostic information;

• • Performance information; and

• • General usage and interaction information.

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C. Location Information

Where enabled by you or required for a feature, we may collect precise or approximate location information.

We will seek to make clear when a feature requires location access. You may be able to disable location permissions through your device settings, although some features may no longer function properly.

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D. Payment and Transaction Information

Where payments, donations, purchases, subscriptions or other transactions are available, payment processing may be handled by a third-party payment provider.

OIMN may receive information such as:

• • Transaction reference;

• • Payment status;

• • Amount paid;

• • Date and time of transaction;

• • Payment type; and

• • Other information necessary to confirm or manage a transaction.

OIMN does not intend to directly store complete debit or credit card numbers or similar sensitive payment credentials where these are processed by an approved third-party payment provider.

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E. Information from Third Parties

We may receive information from:

• • Payment providers;

• • Analytics providers;

• • Advertising providers;

• • Social media or login providers;

• • Technology service providers;

• • WhatsApp or messaging services;

• • Partners;

• • Event organisers;

• • Service providers; and

• • Other persons or organisations where legally permitted.

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4. User Accounts

At the current stage, most OIMN content and services can be accessed without creating a user account.

However, certain current or future services may require registration or identification, including, for example:

• • One Islam Social;

• • Interactive communities;

• • Group chats;

• • Certain directories;

• • Service-provider features;

• • Marketplace features;

• • Applications;

• • Personalised services; or

• • Other restricted or account-based functions.

Where an account is required, we may collect information necessary to create, authenticate and secure that account.

Users are responsible for maintaining the confidentiality of their passwords and account credentials.

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5. How We Use Your Information

We may use personal information to:

Provide Our Services

• • Deliver Islamic content;

• • Operate the Website and App;

• • Provide requested services;

• • Manage accounts;

• • Respond to enquiries;

• • Process forms and submissions;

• • Process registrations;

• • Publish content where appropriate;

• • Operate events;

• • Provide directories and listings;

• • Operate interactive features;

• • Provide AI and chatbot functionality.

Improve OIMN

• • Understand how our services are used;

• • Improve content and user experience;

• • Test and develop new features;

• • Analyse performance;

• • Diagnose technical problems.

Communicate With You

• • Respond to your enquiries;

• • Send service-related communications;

• • Provide requested updates;

• • Send event or programme information where permitted;

• • Send marketing communications where you have consented or where otherwise permitted by law.

Protect Our Platforms

• • Detect fraud;

• • Prevent abuse;

• • Investigate suspicious activity;

• • Enforce our Terms;

• • Protect users and the public;

• • Prevent spam and malicious activity;

• • Maintain cybersecurity.

Meet Legal Obligations

• • Comply with applicable law;

• • Respond to lawful requests;

• • Protect legal rights;

• • Investigate violations; and

• • Maintain appropriate records.

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6. Our Basis for Processing Information

Depending on the circumstances, OIMN may process information based on one or more of the following grounds:

• • Your consent;

• • The need to provide a service you requested;

• • Performance of a contract or transaction;

• • Compliance with a legal obligation;

• • Protection of legitimate interests, provided these do not improperly override your rights and freedoms;

• • Protection of OIMN, its users or the public where legally permitted.

Where we rely on consent, you may withdraw that consent, subject to legal and operational limitations.

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7. Sensitive and Special Information

Users should not unnecessarily submit highly sensitive personal information through public comments, social posts, open forms or AI chat services.

Sensitive information may include information relating to:

• • Health;

• • Biometric information;

• • Financial account credentials;

• • Government identification numbers;

• • Religious beliefs beyond what is necessary for the requested service;

• • Private family information;

• • Children’s information;

• • Other highly sensitive personal matters.

If a particular OIMN service legitimately requires sensitive information, OIMN will seek to apply additional safeguards appropriate to the nature of that service.

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8. Luqman AI Chatbot

Luqman AI Chatbot is an AI-powered communication service operated as part of the OIMN ecosystem.

By using Luqman AI, you understand that:

8.1 AI Responses May Not Always Be Accurate

AI-generated responses may contain errors, omissions or outdated information.

Users should not rely exclusively on AI responses for:

• • Medical decisions;

• • Legal decisions;

• • Financial decisions;

• • Emergency situations; or

• • Other high-risk matters.

8.2 Islamic Questions

Where Luqman AI provides Islamic information, its responses should be understood as general informational assistance unless clearly identified as a response from a qualified scholar or an officially approved OIMN scholar service.

Users should consult qualified scholars regarding serious, complex or personally significant religious matters.

8.3 Information You Submit

Do not provide unnecessary highly sensitive information to Luqman AI.

AI conversations and related technical information may be processed by OIMN and technology providers used to operate the service.

8.4 Human Review

Where reasonably necessary for safety, quality assurance, technical support, abuse prevention or improvement of our services, authorised personnel may review information associated with AI interactions, subject to appropriate safeguards.

8.5 No Guarantee of Availability

Luqman AI may be modified, suspended, restricted or discontinued at any time.

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9. Cookies, Analytics and Similar Technologies

OIMN may use:

• • Cookies;

• • Pixels;

• • Software development kits (SDKs);

• • Web beacons;

• • Device identifiers;

• • Server logs;

• • Analytics tools;

• • Advertising technologies; and

• • Similar technologies.

We may use these technologies to:

• • Keep services functioning;

• • Remember preferences;

• • Understand Website and App usage;

• • Measure performance;

• • Improve our services;

• • Detect fraud and security threats;

• • Measure advertising effectiveness; and

• • Deliver or manage relevant advertising where permitted.

Where required by applicable law, we will provide appropriate notice and obtain consent before placing non-essential cookies or similar technologies.

Users may manage some cookie preferences through browser or device settings.

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10. Advertising

OIMN may use third-party advertising networks, advertising technology and analytics providers.

These providers may collect or receive technical information, cookies, device identifiers or similar information in accordance with applicable laws and their own privacy practices.

We do not intend to sell personal information as a normal commercial product.

However, users should understand that digital advertising technologies may involve data sharing or processing for advertising measurement, audience development, personalisation or similar purposes.

Where legally required, OIMN will provide appropriate notices and consent options.

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11. When We Share Information

We may share personal information with:

A. Technology Providers

Including providers involved in:

• • Hosting;

• • Cloud storage;

• • Website operation;

• • App infrastructure;

• • Analytics;

• • Security;

• • Email;

• • Messaging;

• • AI;

• • Customer support.

B. Payment Providers

To process transactions securely.

C. Messaging and Communication Providers

Including services used to operate WhatsApp-based services, messaging and chat functions.

D. Business and Service Partners

Where necessary to provide a requested service or feature.

E. Event and Programme Partners

Where a user registers for or participates in a relevant programme, event or service and sharing is necessary.

F. Legal and Security Authorities

Where required or permitted by law, including to:

• • Respond to lawful requests;

• • Protect rights and safety;

• • Investigate fraud;

• • Address cybercrime;

• • Enforce our Terms.

G. Business Reorganisation

If OIMN undergoes a lawful merger, restructuring, transfer or similar transaction, information may be transferred subject to appropriate safeguards.

We do not permit third parties to use personal information for unrelated purposes where such use is prohibited by applicable law or our agreements.

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12. International Data Transfers

OIMN operates in a digital environment using international technology providers.

Your information may therefore be stored or processed:

• • In Sierra Leone; and/or

• • In countries outside Sierra Leone where our service providers, infrastructure or technology partners operate.

For example, OIMN’s current App infrastructure may involve Adalo, which states that information may be transferred, stored and processed internationally. Its contractual documentation also identifies infrastructure and subprocessors including AWS and Heroku. (Adalo)

Our WhatsApp-based Luqman services may also involve WhatChimp, WhatsApp and other relevant technology infrastructure necessary to operate messaging and AI functions.

OIMN will take reasonable steps to ensure that international processing arrangements include appropriate safeguards where required.

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13. User-Generated Content

Some OIMN services allow users to submit or publish content.

This may include:

• • Social posts;

• • Comments;

• • Messages;

• • Group-chat content;

• • Event submissions;

• • Directory listings;

• • Appeals;

• • Applications;

• • Forms;

• • Photographs;

• • Videos;

• • Documents.

Important: Some content may be automatically published, while other content may be reviewed before publication.

OIMN cannot guarantee that all content will be reviewed before it becomes visible or accessible.

Users must therefore avoid posting:

• • Private information belonging to another person without permission;

• • Harmful or illegal content;

• • Defamatory content;

• • Fraudulent content;

• • Malicious files;

• • Content that violates another person’s rights.

OIMN may remove, restrict, preserve, review or report content where necessary to protect users, enforce our policies or comply with law.

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14. Children’s Privacy

OIMN provides general Islamic content that may be accessed by persons under the age of 18.

However, certain interactive or account-based features may be restricted based on age, legal requirements or OIMN’s safety policies.

OIMN does not knowingly seek to collect unnecessary personal information from children.

Where a service requires the collection of personal information from a child, OIMN may require parental or guardian consent or apply other safeguards where appropriate or legally required.

Parents or guardians who believe that a child has improperly submitted personal information may contact:

info@oneislammedia.net

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15. Data Retention

We retain information only for as long as reasonably necessary for purposes such as:

• • Providing services;

• • Maintaining accounts;

• • Responding to users;

• • Meeting legal obligations;

• • Maintaining security;

• • Resolving disputes;

• • Enforcing agreements;

• • Maintaining appropriate business records.

Retention periods may vary depending on the type of information.

For example:

Information	General Retention Approach
Technical logs	Kept only as reasonably necessary for security, operations and investigations
Account information	Retained while the account remains active and for an appropriate period afterwards
Payment records	Retained as required for accounting, legal and fraud-prevention purposes
User-generated content	Retained while published or as necessary for platform operation, disputes or legal purposes
AI/chat interactions	Retained for an appropriate period necessary for service operation, safety, support and improvement, subject to applicable requirements
Deleted information	May remain temporarily in backups or secure systems before eventual deletion

We may anonymise information and retain anonymised or aggregated information where legally permitted.

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16. Your Privacy Rights

Subject to applicable law, you may request:

• • Access to personal information we hold about you;

• • Correction of inaccurate information;

• • Updating of incomplete information;

• • Deletion of certain personal information;

• • Withdrawal of consent;

• • Restriction of certain processing;

• • Objection to certain processing;

• • Information about how your data is used;

• • A copy of certain information in a usable format where applicable;

• • Opt-out of marketing communications.

To make a request, contact:

info@oneislammedia.net

We may need to verify your identity before responding.

Certain requests may be limited where OIMN is required or permitted to retain information for legal, security, fraud-prevention, freedom of expression or other legitimate reasons.

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17. Security of Your Information

OIMN takes reasonable administrative, technical and organisational measures designed to protect information.

Our measures may include:

• • HTTPS and encryption in transit where supported;

• • Access controls;

• • Password protection;

• • Role-based permissions;

• • Least-privilege access;

• • Multi-factor authentication for appropriate administrative systems;

• • Secure backups;

• • Security monitoring;

• • Malware and abuse prevention;

• • Software updates;

• • Vulnerability management;

• • Logging;

• • Staff access restrictions;

• • Incident response procedures.

However, no Website, App, server, AI platform or Internet transmission can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their devices, passwords and accounts.

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18. Data Breaches and Cybersecurity Incidents

Where OIMN becomes aware of a suspected or confirmed security incident involving personal information, we may:

1. 1. Investigate the incident;

1. 1. Take steps to contain and reduce the impact;

1. 1. Preserve relevant evidence;

1. 1. Assess the information and individuals affected;

1. 1. Restore systems where appropriate;

1. 1. Notify affected persons or authorities where required or appropriate;

1. 1. Improve controls to reduce the likelihood of recurrence.

Cybersecurity is particularly important under Sierra Leone’s existing cybercrime and cybersecurity framework. OIMN may cooperate with lawful investigations and authorities where legally required. (Sierra Leone Legal Information Institute)

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19. Third-Party Services and Links

Our services may contain links to or integrations with third-party websites, apps, payment providers, social networks and services.

OIMN is not responsible for the privacy, security or content practices of independent third parties.

Users should review the privacy policies and terms of those services.

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20. Changes to This Privacy Policy

OIMN may update this Policy as:

• • Our services expand;

• • We introduce user accounts;

• • We introduce new technologies;

• • Laws or regulations change;

• • New security requirements arise.

The latest version will be published on our Website and/or App with an updated revision date.

Where a significant change materially affects your rights, we may provide additional notice where reasonably practicable or legally required.

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21. Contact Us

For privacy, data protection, security or personal-information enquiries, contact:

One Islam Media Network (OIMN)
Email: info@oneislammedia.net

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PART C: CYBERSECURITY AND SECURITY POLICY

1. Our Security Commitment

OIMN recognises that its Website, App, AI, social services, messaging systems and databases may be targets for:

• • Unauthorised access;

• • Account compromise;

• • Phishing;

• • Malware;

• • Fraud;

• • Spam;

• • Data theft;

• • Denial-of-service attacks;

• • Impersonation;

• • Other cyber threats.

We will take reasonable and proportionate measures to protect our digital systems.

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2. Access Control

Access to OIMN systems and data will be restricted to authorised persons based on their role and legitimate need.

OIMN will seek to apply:

• • Unique user credentials;

• • Strong passwords;

• • Multi-factor authentication where available;

• • Role-based permissions;

• • Prompt removal of unnecessary access;

• • Regular access reviews.

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3. Staff and Team Responsibilities

OIMN team members with access to systems or personal information must:

• • Protect login credentials;

• • Avoid sharing passwords;

• • Use authorised systems;

• • Report suspicious activity;

• • Avoid downloading suspicious files;

• • Protect confidential information;

• • Follow access and security procedures.

Access may be suspended or removed where misuse or security risks arise.

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4. User Security

Users must:

• • Protect their passwords;

• • Avoid sharing account credentials;

• • Report suspected unauthorised access;

• • Avoid submitting malicious files or code;

• • Avoid attempting to bypass security controls;

• • Avoid impersonating OIMN or other users.

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5. Security Testing and Monitoring

Where appropriate, OIMN may conduct or authorise:

• • Security monitoring;

• • Log reviews;

• • Vulnerability assessments;

• • Software updates;

• • Security testing;

• • Access reviews;

• • Incident investigations.

Unauthorised attempts to probe, attack or interfere with OIMN systems are prohibited.

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6. Reporting Security Issues

If you discover a possible vulnerability or cybersecurity issue involving OIMN, please contact:

info@oneislammedia.net

Please do not publicly disclose a vulnerability before giving OIMN a reasonable opportunity to investigate it.

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PART D: TERMS AND CONDITIONS OF USE

1. Acceptance of These Terms

By accessing or using the OIMN Website, App, Luqman AI Chatbot or other OIMN services, you agree to these Terms and Conditions.

If you do not agree, please do not use the relevant service.

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2. Our Services

OIMN provides, among other things:

• • Islamic media and information;

• • News and educational content;

• • Islamic lectures;

• • Events information;

• • Islamic services directories;

• • Community interaction;

• • AI and chatbot services;

• • Ummah Appeals;

• • Marketplace-related services;

• • Scholarships and jobs information;

• • Islamic classes;

• • Ask a Scholar services;

• • Social and group-chat features;

• • Other digital services.

Some services may be added, modified, restricted or discontinued.

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3. No Mandatory Account for General Access

Creating an account is not generally required to access basic OIMN content.

However, certain features may require registration, verification or acceptance of additional rules.

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4. Acceptable Use

You must not use OIMN to:

• • Break the law;

• • Commit fraud;

• • Impersonate another person;

• • Harass, threaten or abuse others;

• • Spread malicious software;

• • Attempt unauthorised access;

• • Interfere with our systems;

• • Collect other users’ information unlawfully;

• • Publish private information without permission;

• • Upload unlawful or infringing content;

• • Use the platform to facilitate cybercrime;

• • Circumvent security measures;

• • Send spam or unsolicited harmful communications;

• • Misrepresent OIMN content or services.

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5. User Content

You remain responsible for content you submit.

By submitting content to OIMN, you grant OIMN a non-exclusive right to host, reproduce, display, distribute and process that content to the extent reasonably necessary to operate, promote and provide the relevant OIMN service, subject to applicable privacy rights and any separate agreement.

You confirm that you have the right to submit the content.

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6. Content Moderation

OIMN may, but is not required to, review all user content before publication.

We may:

• • Remove content;

• • Restrict visibility;

• • Suspend users;

• • Preserve evidence;

• • Refer matters for investigation;

• • Report unlawful activity where appropriate.

The existence of moderation does not mean that OIMN guarantees that all content is accurate, safe or lawful.

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7. Intellectual Property

Unless otherwise stated, OIMN’s:

• • Name;

• • Logo;

• • Branding;

• • Designs;

• • Original graphics;

• • Website content;

• • App content;

• • Videos;

• • Audio;

• • Software-related materials;

• • Other original materials

are protected by applicable intellectual property rights.

You may not reproduce or commercially exploit OIMN materials without appropriate permission, except where permitted by law.

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8. Islamic and Educational Content Disclaimer

OIMN seeks to provide beneficial Islamic information.

However:

• • Views expressed by contributors or from lecture audios/videos/text may not necessarily represent the official position of OIMN;

• • Educational content is not a substitute for personal advice from a suitably qualified professional;

• • Complex Islamic matters may require consultation with qualified scholars;

• • Users should independently verify information where appropriate.

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9. Luqman AI Disclaimer

Luqman AI is an AI-assisted service.

Its responses may be incomplete or incorrect.

Users should not treat Luqman AI as a guaranteed source of:

• • Fatwas;

• • Binding religious rulings;

• • Legal advice;

• • Medical advice;

• • Financial advice;

• • Emergency assistance.

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10. Third-Party Services

Some OIMN services may involve third parties.

These may include:

• • Payment providers;

• • Marketplace sellers;

• • Service providers;

• • Advertisers;

• • Event organisers;

• • Technology providers.

Unless expressly stated otherwise, OIMN is not automatically responsible for the independent acts, services, products or representations of third parties.

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11. Payments

Payments may be processed through third-party payment providers.

You may be required to agree to the payment provider’s own terms and policies.

OIMN is not responsible for delays, errors or interruptions caused by an independent payment provider, except where responsibility cannot legally be excluded.

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12. Ummah Appeals and Fundraising

OIMN may provide a platform for publishing or facilitating appeals.

OIMN may review, verify, reject, suspend or remove appeals.

However, unless expressly stated otherwise, publication of an appeal does not automatically constitute an unconditional guarantee by OIMN regarding every representation made by an appeal organiser.

Additional fundraising terms may apply.

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13. Marketplace and Directory Services

Listings may be provided by third parties.

OIMN does not automatically guarantee:

• • Product quality;

• • Service quality;

• • Availability;

• • Pricing;

• • Delivery;

• • Suitability;

• • Legality of every third-party listing.

Users should exercise reasonable caution when dealing with third parties.

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14. Suspension or Termination

OIMN may suspend, restrict or terminate access where we reasonably believe that a user:

• • Violated these Terms;

• • Created a security risk;

• • Engaged in fraud;

• • Misused the platform;

• • Violated applicable law;

• • Harmed other users or OIMN.

Where appropriate, we may take action without prior notice to protect users or systems.

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15. Service Availability

We aim to keep OIMN services available but cannot guarantee uninterrupted access.

Services may be affected by:

• • Maintenance;

• • Internet failures;

• • Third-party outages;

• • Cybersecurity incidents;

• • Technical problems;

• • Events outside our reasonable control.

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16. Limitation of Liability

To the maximum extent permitted by applicable law, OIMN will not be liable for indirect or consequential losses arising from the use or inability to use our services.

Nothing in these Terms excludes liability that cannot legally be excluded.

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17. Governing Law

These Terms shall generally be governed by the applicable laws of Sierra Leone, subject to any mandatory legal rights that apply based on the user’s location.

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18. Changes to These Terms

OIMN may revise these Terms from time to time.

The updated version will be published on the Website or App.

Continued use after an update may constitute acceptance where legally permitted.

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19. Contact

For general enquiries:

One Islam Media Network
Email: info@oneislammedia.net

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